New Employee Discovery Checklist

Indiana Division of Family Resources

Welcome to the New Employee Discovery Checklist for DFR eligibility staff. This checklist is designed to introduce key DFR concepts, terminology, and resources before New Hire Training. Completing the checklist will help you gain familiarity with topics that will be covered in greater detail during training.

Best Practices - Employee Guide

The following are best practices and suggestions on how to use the New Employee Discovery Checklist. If there are any questions after reviewing, please reach out to your DFR manager.

Pace Yourself

  • Spread checklist activities throughout your pre-training period.
  • Dedicate time each day to reviewing a section of the checklist.
  • Avoid rushing through all topics in a short period of time.

Focus on Learning

  • Concentrate on becoming familiar with concepts and terminology.
  • Use the resources provided to explore topics and understand where to find information.

Take Notes

  • Record important information and definitions.
  • Keep a list of questions to ask when the topic is reviewed during New Hire Training.

Use Available Resources

  • Read provided reference materials, policy manuals, and job aids.
  • Practice navigating the various resources and locating them by searching through Online Help or the policy manuals.

Reflect and Review

  • Take time to think about what you have learned in each section.
  • Revisit topics that are difficult to understand or that require additional research.

Page Navigation Tips

The instructions below provide an overview of page and guidance on how to navigate them.

Discovery Checklist Topics

Click on each link below to access recommended work instructions and policy sites to review.

Discovery Checklist
1. Introduction to Online Help View
2. DFR/FSSA Overview View
3. Confidentiality View
4. Commonly Used Acronyms View
5. Kiosks/Self-Help Center View
6. Reception Log View
7. Voter Registration View
8. Application Clearance View
9. Application Timeframes View
10. Application Validity View

Questions?

Our Team is here to help.